Skrill Reviews

I sent money to Skrill using my Visa card so I could pay another Skrill user. The money briefly appeared on Skrill as a deposit and then vanished. There is no record of it on their site now. When I called customer service and emailed them with proof of a bank statement showing the funds deposited to their site, they did nothing but send me general rules and then marked my complaint as "resolved".

Prior to that, I started the site using my Master Card. I read all their rules, but Mastercard is not permitted despite their rules. They still took $200, and after hours on the phone they finally refunded the money back to MAstercard and asked me to use another source of payment. That;'s why I used Visa. Then when I used Visa, that's when my money just simply disappeared.

Don't use them. They steal your money.

excellent services

Nice and great app

Good experience

Competent fast secure and easily used.

I finally managed to log in to my account, but I am restricted with any transactions. My money is still locked and I lost a thousand US dollar last week due to inability to use my funds. I talked to them twice and all I got is "we are working on your case". I will appreciate it if there is anybody out there to advise how to sue this site.

Be aware, real thieves.
I put some unused money from paysafe slips, like 2 or 3 euro, on the account for couple of times. After that I paid some games on Steam account. Once I had no paysafe slip I put money from my VISA card to skrill account. And that was the end. I was not able to withdraw money via Steam. So I wanted to send money back to my card or back to my regular bank account. Impossible - they block my account I wanted to provide me all possible personal info, copy of id cards etc.
I asked their support to put money back on my VISA card – their refused and they kept the money. I wanted to close account – so I have nothing to do with this "company" – it was refused again.

Swedish citizen here!
I will do my very best to sue this SCAM SITE.
When you deposit - you will get terrible exchange rates.
When you withdraw - you will get even more terrible exchange rates.
(we talk at least 10% less of the daily exchange rate).
Not to talk about their customer service... they use automated replies for every case by the way and then immediately closes the case.
The website is full of pitfalls. So please DONT USE OR SUPPORT THIS SITE!!

No one should use skill. It should even be banned it hate it how can a young guy like me get the documents they are asking am too young to get those documents. Its my prayer skill get banned that's my prayer because i was sending money to someone and they brought that verification. So my money is still stuck in it. It someone's money i need to go hard for it. This is my sad news

If I could, I would give Skrill one star. I am not sure why people keep using it, including myself. However, I am not using it in the right sense of the word, but have an account while trying to get my money and they are making it impossible for me to use that money. Skrill is not accepted in almost any of the most secure and top visited online stores, so you can't spend your money either. If you can't spend or withdraw your money with Skrill, what can you do with this $#*!-stained service? You can buy crypto - but don't ever NEVER EVER use Skrill to buy crypto. The system will prevent you from selling when you want to make a profit or buying when you feel like it. They also retain all rights to rob you off your crypto in case they decide to remove it or in case they decide that you are violating the policy. What is their policy anyway? I think no one ever knows for sure because they constantly change $#*!. HEY SKRILL MFs. If you are reading this, NO ONE WANTS TO HAVE THEIR MONEY MISHANDLED. It's money for the love of god, and we spend time earning it, not to let some stupid service p; preventing us from using our money. $#*!head service, awfully idle support and a truly horrible place to keep your money.

Terrible service. First of all I verified my account and it would not let me withdraw for two days. No help from the customer service team either.
Also why should you have to pay to with draw as a customer not a business user?
Absolute joke of a service,

I want to take out 28EUR and I have to pay 5.5 EUR comission. HUGE SCAM , STAY AWAY.
If you add money with Master Card u cannot pay online. They are the worst ever.